Window Install Delays - The Ugly Truth
/Window Install Updates - Fall 2021
Well, here we are. About to tell you the same story you have heard a zillion times this year with most every business you’ve interacted with.
Due to a combination of extraordinary sales volume, production delays and ongoing labor shortages we are running 6+ weeks behind on our installs.
The trades are suffering. Skilled laborers are in shortage. Suppliers are not able to estimate when materials will arrive, but we are able to get the materials we need. Our window and door supplier is delayed, but fulfilling all orders amidst the delays they are seeing on their side. If you chose a painted exterior lead times have more than tripled from our supplier. But they are coming in.
In our office we have pivoted so so many times. We have committed to updating each customer in our pipeline each month. We have doubled the amount of time we spend on production – auditing our deliveries, visiting multiple supply yards daily for additional materials needed and calling at least weekly to inquire on roofing and siding materials. Even as supply houses continue to increase their prices every few weeks we are not passing those costs on to you.
Obviously some jobs can be completed in a day, and other jobs may take a full week to complete. While we are happy to estimate the amount of customers ahead of you in line for install we are just estimating.
We appreciate the business and the support of our customers. Thank you for hanging in there with us and being so kind.
I pulled Steve away one afternoon to shoot TV commercials. This is the first one completed. Enjoy!
Steve the Window Guy for Universal Windows Direct is a full exterior remodeling company focusing on replacing windows, siding and roofing. Steve and his team of are experts in working with people just like you to create a plan for the most cost efficient way to complete your exterior remodeling project. We are part of a national dealer network that has catupulted to the 10th largest* remodeling company in the nation. Locally we have an A+ rating with the BBB with zero complaints. Steve has been recognized by Universal Windows Direct as National Dealer of the Year three times for his hard work and dedication to getting things right. We are locally owned and operated in Bloomington, MN and work throughtout the Twin Cities Metro. Updating your home can be easy.
We believe Steve the Window, Siding and Roofing Guy was just too long of a name.
*Source: Qualified Remodelers Top 500 List, Published September 2019.