COVID-19 Response on Sales Appointments
/Sales appointments and estimates do require a healthy conversation between you and our sales rep. Part of the value we provide is consulting with you about what you want to change in your home, explaining different options to you and then walking through your home to review it all before providing you with an estimate.
Social distancing during this process is possible - but it needs to be a conscious effort. The right distance can feel uncomfortable sometimes but that is the point. We don’t want to be close enough to even risk transmitting the virus if either of us happen to be an unknowing carrier.
Finally, we commit to you that we will not send anyone into your home if they are feeling ill OR if they are living with anyone who is not feeling well. We have not travelled outside MN and are committed to slowing the spread of the virus by staying home, and social distancing if we must go out.
As a residential contractor we do fall within the essential worker category. At the same time, we recognize it is a broad category and while our work provides great value to our customers, it does’t feel essential. We will slowly be returning to work this week and if you are not 100% comfortable with the way we are doing so, contact us and we will find an alternate way or time to assist you.
We are all doing our best and being as flexible as we can to stay safe, stay healthy, and keep moving forward.
We are a shop at home company specializing in replacing windows, siding, roofs and front entry doors. As we sit with you and learn about what you want to change on your home we can provide the best product and color options to you. You can expect lots of questions from us as we try to understand what you're looking for. For that reason, it is best if both homeowners are there. We commit to giving you a detailed, same day estimate. Every time.
Steve the Window Guy for Universal Windows Direct is a full exterior remodeling company focusing on replacing windows, siding and roofing. Steve and his team of are experts in working with people just like you to create a plan for the most cost efficient way to complete your exterior remodeling project. We are part of a national dealer network that has catupulted to the 10th largest* remodeling company in the nation. Locally we have an A+ rating with the BBB with zero complaints. Steve has been recognized by Universal Windows Direct as National Dealer of the Year three times for his hard work and dedication to getting things right. We are locally owned and operated in Bloomington, MN and work throughtout the Twin Cities Metro. Updating your home can be easy.
We believe Steve the Window, Siding and Roofing Guy was just too long of a name.
*Source: Qualified Remodelers Top 500 List, Published September 2019.