Warranty on Windows: Why Warranty Matters on Replacement Windows

This article is a light hearted look at why warranty matters when buying replacement windows

war·ran·ty [n. wawr-uhn-tee]

"a written guarantee given to the purchaser of a new appliance, automobile, or other item by the manufacturer or dealer, usually specifying that the manufacturer will make any repairs or replace defective parts free of charge for a stated period of time.

Warranty.

Not too subtely subtitled “how long the manufacturer expects their product to last”

True story.  I have this friend who starts every day by having 2 pieces of toast. With peanut butter (and coffee, of course). One morning her whole morning was disrupted when she realized that her beloved toaster was no longer working.

So.. off to the store she went. She thought buying a toaster would be easy (aren’t they all the same?) but she quickly realized that there are lots of different options. What would she be toasting? 2 slices, 4 slices, or bagels? What color did she want? White, red, stainless steel? Did she want a reheat button? Confusing!! Should she spend more for a popular name brand? Should she just choose an American made product? Does warranty even matter?

Guess what?? She would be having the EXACT SAME decision process if she was buying windows. Everyone starts out thinking every window is the same. Then they start learning about glass package and construction and operation and options and ratings and pretty soon they get overwhelmed. Sometimes they throw up their hands and spend twice as much on a popular name brand. Sometimes they choose an American made product, and sometimes (SOMETIMES) they look at warranty.

Here is the thing. Warranty matters. Every single time on every single product you ever buy. It doesn’t matter how long you shop or how hard the buying decision is for you  -  even how much you spend. Warranty matters. I believe that the bigger the investment, the more the decision should be based on the warranty.

So no surprise that I also believe that when you are looking to make an investment in your home that the warranty of the product should be high on the list of things you look at. Why would you choose to spend more money on a product that you know you will need to replace in 15 or 20 years.

Given the choice  which would you choose? 1) All the options you want, reasonable price, 30 year non pro-rated warranty. 2) All the options you want, up to twice as expensive, 15 year prorated warranty.

Don’t waste your money on a product with a poor warranty.   Get all the options you want, spend an amount of money you are comfortable with and always check the warranty!

Call Steve the Window Guy from Universal Windows Direct and have him show you our exclusive line of windows and doors. He can work with you to determine the options, color and styles that work best with your house. Give him a chance to show you how our warranty is one of the best in the business, and how our factory direct pricing model can save you hundreds of dollars on your next project.

Author: Melissa Brager Related Articles: