NOW HIRING - Production Assistant

/ Steve the Window Guy/

NOW HIRING:   Production Assistant

Why is this job available?   Because Amazing and Effervescent as he is,  Steve cannot do it all.  This is a newly created job to help assist him with the execution on all that it takes to move a sale through to completion, as well as to assist in maintaining the warehouse, the building itself, and rentals.

We might be able to work together if:

·  The idea of a desk job where every day was the same makes your eyes glaze over. You need a job where you are on the move and every day is different.

·   You understand that the power and success of any company is driven by the behind the scenes employees who work every day to keep the foundation strong. You want to be part of that foundation.

·   You’re an achiever. It feels good to move something forward and/or complete it

·   You like a challenge. Figuring out the solution is half the fun.

·   You care about details being right and leaving a customer with a smile.     

·   You really enjoy talking with customers, but a pure customer facing job would be too much. You aren’t a salesperson. You want to get in there and get your hands dirty. You feel good helping.

You’ll be actively involved in:    Working with Steve on a daily basis to assist him on any and all production, building maintenance and warranty tasks that arise. These tasks include but are not limited to the following:

  • Responding to in-process install concerns from the installers… sourcing and delivering items to the install site so they can continue working. (“Hey.. we need another box of trim nails in black.” “Whoa.. I need another 6 feet of ranch casing.” “Dude.. You’ll never believe what I just found. I need some things to get his fixed.”

  • Closing out roofing and siding jobs by walking the jobsite, cleaning anything left from the crew (nails, scraps, mountain dew cans) picking up leftover materials, pallotizing then and completing the supply yard return.

  • Maintaining the correct supply of items we provide to installers. This includes caulking and coil for all sold jobs (both custom colors and white) as well as jamb/casing flat stock. While it is an ongoing task, maintaining a certain level of inventory is a sign of success.

  • Calling in orders on roofing and siding jobs, track down product availability, scheduling the delivery and confirming all items are in stock. Includes scheduling dumpster delivery and pickup.

  • Basic warehouse management… building the shelving to house materials, grouping job materials together, staging job materials for installers, clearing carts to receive shipments, helping unload trucks and/or helping installers load up in the morning.

  • Building maintenance. Take over the building maintenance log and managing service providers to complete the basic maintenance needed (HVAC, fire, sprinklers, etc) Responding to maintenance issues that may arise from residential tenants.

  • Jump on to an install site when an extra set of hands is needed to successfully complete the work.

  • Work with previously installed customers to complete warranty service work; includes but not limited to screen repair, sash replacement, glass package replacement, missing locks or handles, window operation assistance and humidity consults.

What’s the office like?    We are a casual work environment.  We are in the construction field and our office is connected to our warehouse.   We wear jeans.  We wear sweatshirts.   We do have customers that come in to our office.   We drink lots of water, we listen to the radio and we work hard.  We celebrate accomplishments.  We learn from failures.  We are currently operating in a high volume state and fast thinking communicators will absolutely thrive here.   Sometimes our daughter is here with us.  Jimmy John’s Delivery and Cheeseburger runs to Culvers happen.  

What kind of experience do I need?

·   Must have experience talking with customers - listening to their needs, identifying concerns, and offering solutions as you are able.

·   Must be a proven problem solver with at least 1 year experience in a maintenance or construction role.

·   Must have a high school diploma

·   Must be able to lift 50 pounds.

What Else?

·         This is a great job. And since it is new it becomes what you make it. All ideas are good ones and we expect the day to day work to morph as your strengths arise and the business/economy/supply chains continue to morph.  We are a results based team; we believe in checklists, and we are delightful.

·         Office location is 9321 Penn Avenue S in Bloomington.  Easy access from 494 and from 35W.

Why work for Steve The Window Guy?

·         Small office with no red tape.   If it is a smart idea and you can do it, let’s do it.

·         Casual work environment with a flexible schedule.

·         We have a strong reputation in the market, and we do an incredibly high volume of business with a lean staff. Every employee we have is a strong worker, a problem solver and a results producer.

·         Families come first.  Always.   We are a family, our customers are families and you have a family.

Steve the Window Guy with Universal Windows Direct is a fast-paced home improvement company based in Bloomington, MN.   We work with homeowners to make their homes healthier, warmer and prettier.   We have an A+ rating with the BBB zero complaints,  nearly 500 positive reviews online and 60% of our business is repeat customers and referrals.   

Interested?    Contact Melissa at 612-866-2888  or mbrager@universalwindowsdirect.com